"No pay for me either. They work us like dogs each month meeting this target and that target and don't even have the decency to pay us. Shameful disgusting."
"I can't even tell you how angry I am. Every month this year I have been fighting with payroll. If not for me, for my staff."
"Oh shit, I went out and did weekly shop and bought xxxxxx today...... that means I'm overdrawn. I'm sending the overdraft fee to CRC. No way I'm paying when it wasn't my fault."--oo00oo--
TO ALL LONDON CRC MEMBERS
Napo has been notified by MTC Novo that wage payments have been delayed. We understand they are still seeking to identify the source of the problem and get this addressed and have undertaken to notify staff later today with an update.
Napo has formally responded to MTC Novo via Amanda Jackson. Our response has asked MTC to afford reassurance to staff as soon as possible that full support will be given to anyone who suffers any detriment as a consequence of the late payment, such as meeting any additional bank charges.
Napo’s experience from supporting members in similar situations elsewhere has been that banks and building societies are much more understanding if organisations fail to pay staff than may have historically been the case. We would also expect the situation to be resolved reasonably quickly.
Once the payments have been made we will of course be seeking a full explanation from MTC Novo and reassurance that this is not going to be repeated.
We hope this offers reassurance. Look out for further Napo updates.
Assistant General Secretary, Napo
Sent: 31 March 2017 14:24
Subject: March payroll - important update
March 2017 Payroll
It came to my attention early this morning that London CRC staff did not receive salary payments today as anticipated. Due to a technical error, the timing of London CRC’s March salary payments are now one working day late; that is Monday 3 April 2017.
I am very aware of the strain this places on individuals and your personal finances. My priority has been to minimise this and to ensure that your salaries land into your accounts today. Unfortunately, despite our best efforts, it is now clear will not be able to achieve that outcome.
To this end, I have had an assurance from MTCnovo that any direct debit charges or such like will be reimbursed. Further information about how to do this will be provided to you on Monday.
We recognise that some colleagues may need emergency loans to bridge financial commitments, therefore, we are providing a facility to allow for this. If you would like to use this facility, please contact the HR helpdesk on 01XXX XXXXXX before 4.30 pm today. They are standing by to help and offer advice. If you call the HR helpdesk after this time, you will be given an alternative number to call until 8pm today.
Please accept my sincere apologies for any inconvenience or anxiety this may have caused you or your families.
David Raho writing on Facebook:-
Thank you Xxxxxx there were a lot of Napo people working together today to advise members, negotiate a support, and to explain to employers difficulties that have been caused and impress upon them the urgency of sorting matters out as expeditiously as possible. I understand that the problem is being addressed and every effort is being made by the employers to ensure that pay will only be one working day late.
Obviously this situation was unanticipated and National Napo responded swiftly when contacted escalating matters appropriately as did members of the branch executive who sprang into action doing their bit. Both myself and Dean Rogers are on annual leave (I'm in Scotland) however the matter received our full attention as an urgent priority and everything else was put to one side no matter what else we were doing or had planned.
In situations like this I am very glad that I am in a union and I have such reliable union colleagues to call upon who I know will step in and support their colleagues (whether members or not) but of course members will get ongoing assistance and support whereas non member colleagues cannot expect union assistance.
There are actually lots of things that might go wrong that usually happen fairly reliably such as payment. As union representatives we work with employers to try to head them off before they become a bigger problem.
What about other CRCs?
Apologies, but I need to comment on Rob Allen's piece yesterday and I want him to provide evidence to support the 'ray of light' coming from DTV CRC, particularly the high level of staff morale.
He shouldn't believe the myth peddled by senior management to NOMs and our board of directors, that the operational model was developed by staff. I took part in a workstream and although some of the suggestions and solutions were carried forward, this was mainly a patronising exercise for the benefit of the NOMS commissioning team.
The Trust introduced community hubs in 2011, our clients reported there when they were deemed ready to do so. Due to a refusal to recruit and an agenda to undermine staff, the hubs were virtually run by volunteers with a checklist and did not deliver the one-stop service which was planned. As a result of TR, the CRC withdrew from all of the offices almost immediately and all of our clients report to hubs, whatever the need or risk. They are based in churches and community centres, some are OK, but the fundamental basis of rehabilitation assisted by the one to one relationship that is supported in desistence theory, is not possible. Conversations are restricted, when you are sat a couple of feet away from another client.
The HMIP report last August indicated serious concerns about the effectiveness of the model and the lack of supervision of staff due to the reduction in line managers, only four for the whole area. Morale was thought to be high, but staff were briefed well and only a small number were spoken to. We are managed by self-serving directors and staff stay at home and work on their laptops, teams are fragmented and line managers are struggling to cope. Fear has been engendered by the underhand way managers who care about staff and the service we deliver are being gradually picked off.
Worryingly, factual evidence from the NPS court team reports embarrassing moments in court when they have to try and explain to magistrates why there is no record of attendance for months and they cannot get hold of the OMs. Why is this not being picked up by managers, staff are clearly struggling or perhaps have given up.
We have a 'fun committee' and you can measure exactly how high staff morale is when you consider that an event organised for the summer was abandoned due to lack of interest. A recent event was threatened by cancellation until it was opened up to partners. Very few staff apart from those under pressure, actually attended. How do you justify an expensive event with wine on the table, where did the money come from, when we are allegedly 'cash-strapped'?
Our plight is no worse than other areas, what we do has changed beyond recognition, our service has been destroyed, staff try their best to deliver effective interventions in difficult circumstances, those who still care, support each other. Tell me Rob Allen, where your evidence comes from? You have clearly believed the hype our highly paid directors are pushing to anyone who will listen, perhaps to save their own necks.
Dear Working Links,
Dear Working Links,
Please may we cordially request that you get your shit together! You have got rid of 40% of staff and even more have left since, of their own accord with no pay out because of shambolic mis-management. If you can't keep young, fairly newly qualified PO's, then something is going badly wrong! You appear to be cutting staffing to the bone by playing a game of 'let's see how much they can tolerate of our crap before they quit'. Soon it will be like the prisons, with only the offenders left in charge.
You have moved us all from office to office and now continue to move to wherever you can get as cheap a rent as possible, frequently in places that are not fit for purpose and that exclude staff who have or may develop mobility issues..we are walking out into dark alleyways in dangerous areas because there is no longer allocated parking. IT is crap and can't even do the basics. One office in SW has no working computers or phones and staff need to find another broom cupboard to work from in a hurry. Offenders don't know who is supervising them because staff keep leaving or going off sick.
JW Director has the cheek to reprimand us for going to the press and says there is a perfectly good system in place for reporting concerns! Bollocks...that is a blatant lie. Staff only do this when they have no where else to turn. The system is groaning and creaking at the seams as we struggle to cope. We get no encouragement or thanks for the work we do, no acknowledgement that we are trying our best in the most challenging situation our profession has ever faced.
Offenders are dying in prison and dying in the community because services are overstretched. We have become the dumping ground for the poor wretches that Society doesn't want..Victorian language for Victorian times. We are scraping the bottom of the barrel to find the last flea infested pit to house someone in because housing is in crisis. Most of our cases have significant mental health problems and complex issues such as being survivors of abuse. We are in way above our heads now and need support from our managers and someone to steer the ship, yet there is no one to be seen, just the spectre of Working Links with their carrot and stick approach..or maybe just the stick as I can't think what the carrot is!
Please get your shit together Working Links and save yourselves a massive fine!
'Your People' LOL