Thursday 10 January 2013

Oh, How brave Minister!

We all know bears crap in the woods, so I guess it's no surprise that the Daily Telegraph has warmly welcomed Chris Graylings's announcement of Probation's demise yesterday:-  

"Mr Grayling was accused by the probation union Napo of displaying an ideological hostility to the public sector. Yet his approach is reassuringly pragmatic: he is promoting this policy because he thinks it will work. The aim is to harness the expertise and efficiency of the private sector to overcome the barriers to rehabilitation. It is on the Left, wedded to delivery solely by the public sector even when it fails abjectly, that the ideologues are to be found. Mr Grayling has produced the sort of imaginative thinking needed to bring about the public service reforms taxpayers are entitled to expect. He also showed that uncompromisingly Tory policies can emerge despite the constraints of Coalition deal-making – Cabinet colleagues should take note."

I love that bit about him being "reassuringly pragmatic: he is promoting this policy because he thinks it will work" - that's alright then, and just look at his track record with Payment by Results when he was at the DWP. In answer to difficult questions yesterday about how it will all work, I note that his stock answers included a touching belief in the 'ability of the contract to cover everything', you know just like with Welfare to Work contracts or the West Coast Mainline even. By the way, for a good resume of how contractors can fiddle and defraud under PbR, look here

As expected, NAPO were able to remind Chris Grayling and the Daily Telegraph that if there are to be any accusations of an ideological nature, they fit far more comfortably at the door of the government:- 

Harry Fletcher, Napo Assistant General Secretary, said: “This decision is astonishing. The Probation Service in England and Wales met all its targets during the financial year 2011/12. Indeed last year it won the prestigious British Quality Foundation Gold Award for Excellence, was commended on its work and told it was probably the best organisation to provide these services. This move, therefore, is purely ideological. It is being rushed through without proper thought to the consequences. Issues of accountability have not been dealt with. The policy flies against the government’s localism agenda; the government is proposing that the Probation Service is reorganised twice in six months, which is impossible; issues of transfer and pension deficits have not been resolved; there is no plan for dealing with the escalation or decline of risk of individual offenders. If this plan proceeds it will be chaotic and will compromise public protection”.  He added: “Some ministers may claim that the Probation Service is a failure because of high reoffending rates amongst short-term prisoners; but Probation has no statutory responsibility for supervising anybody sentenced to 12 months or less. Reoffending rates for the individuals that Probation does supervise are much improved; those who participate in programmes have a reoffending rate now of 35%. This is a success story that the government should be building on, not destroying”. 

So, what sort of landscape is 'bold' Chris Grayling taking Probation into? He wants to involve the private sector in order to drive costs down, supervise more people for less money and reduce reoffending. We're all going to remember that Chris when the inevitable happens. Going on the track record of Welfare to Work, PbR is virtually a charter for companies to fiddle money out of the government. And look what targets in the NHS did at Mid Staffordshire, or cost cutting with Railtrack did. That's a bit extreme you might say, but just in case people have forgotten, in our line of work on occasion people die or are seriously injured as a direct consequence of action or omission.  

You see the problem with Probation and matters of risk is that measuring it is not a science. I know management and NOMS have spent the last few years pretending that it is with OASys, but the reality is that a low risk client you shunted off to a private contractor just might go out and murder their partner tonight. The answer that 'but they were low risk' will seem a little lame the following day and you'd better have your ducks in a row for the Serious Further Offence Enquiry when minor lapses in procedure are identified. You will have to adequately explain the absence of a crystal ball that showed risk had suddenly increased.

I would venture to suggest that when such incidents occur, as they inevitably will, it is not going to play well in the press or indeed with the wider public. However, hopefully the Minister will be prepared for the reputational damage that will result, both personal and departmental, and indeed have a set of scapegoats lined up ready, if not willing, to take the wrap. (G4S and Serco particularly take note). In fact it's all neatly summed up by that wonderful line in 'Yes Minister' when the Permanent Secretary responds to his Minister's decision "Oh, how brave Minister!"    

10 comments:

  1. I can't see the charity or private companies being willing to admit that risk is increasing, meaning they will lose the case back to Probation service!

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  2. I can see this privatisation working, but only at vast expense to the tax payer. The public Probation Service (what remains of it) will probably have to second staff (probation Officers most likely) into the private companies in order to sign off their OASys assessments and deal with or advise on emerging risk issues, thus it will be the Probation Service that will still take the rap when things go wrong. But imagine the pressure such an officer will come up against if, God forbid, they had to roll assessments back to the originator because they aren't good enough. I don't think a priovate company will take kindly to being reminded their risk assessmnet skills aren't up to it and they had better re-do them.

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  3. The sad thing is that the robats who cant communicate with clients or make a decision without looking at oasys or a manual wont care if they work for serco. The service as the staff it deserves and is not worth a carrot anymore.

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  4. The last comment about carrots is rather harsh! I still,after 30 years feel there are staff worth their weight in gold out there, and this nonsense political move just serves to make us more robust in our stance against this Goervnment's headline grabbing bunch of idiots! I would have more regard (note:- did not say respect) for this Govt if they just came out and said we'll leave things as they are but need you all to take a 25% reduction in your salary...which is what they hope to achieve 'transferring' staff from the PS to private sector.Dig in!

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  5. Chris Grayling is an unwitting fool. As an Englishman, the only authorities I respect are my mum and her majesty the queen. So if I ever found myself sitting across the desk from Jim Brown and he told me to buck up my ideas, though I might not like it I would have to take his words seriously. That’s because his salary is paid by our taxes and he is part of a chain of command starting with her majesty and the authority of a democratically elected government. I’m sure I wouldn’t like it but I would have to accept his legitimacy to boss me around. On the other hand, if I found myself sitting across the desk from some profit-driven pawn working for a private company, I wouldn’t be so inclined to show him the same respect as I would an agent of a legitimate, democratically-elected state. That’s what Grayling is missing. And it’s what we may all miss, in due course.

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  6. There was a wonderful article in "Private Eye" this week where it was attempted in Bexley to introduce a computerized check in section for offenders. The idea is that offenders instead of meeting a real person would key into a computer their details and the system would ask them if they had committed any offenses. After all the persons who were deemed not "Suitable" for such supervision (i.e. pretty much everyone under supervision) the cost per visit worked out at over £200, against £10 for an interview with a real probation officer.

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    1. Paul-UK,

      Very interesting, but sadly I don't get the 'Eye' and I missed that edition from the newsagents. Any chance of giving us a few more details? I wondered how the biometric reporting experiment was going in London.

      Cheers,

      Jim

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    2. OMG! Does all this mean that all that time and all those resources put into OMIs, ESIs, EI-EI-Os, OASys QAs and multifarious audits has all been for naught? That all those gold medals, green stars, performance leagues and sundry Investors in Pencils type baubles were never of interest or value to anyone outside senior probation management and a few saddos at NOMs? That we would have been better off spending our time providing a service to our stakeholders(dread word?) Say it isn't so!

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    3. LOl - yes it's true I'm afraid - it's all been a complete waste of time - all those targets met, standards achieved and pigs fuelled ready for take off!

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  7. Regardless of how effective privitisation might be (and on the subject I hold the same opinion of those Jim has shared in his blog posts from the last week), I just cannot grasp the concept where ANY public money can be allocated to a private firm and turned into profit for that firm, rather than being re-invested back into the community.
    Say a Public-sector Probation contract would "cost" the government £10m but contracting it out to SERCO would cost the government £9m - of course that could be seen as £1m in savings, but equally, £1m of that £9m might go to line the profits of SERCO & that is simply WRONG.

    Maybe my moral reasoning and sense of community is so far skewed towards the public sector after a few years of working for it??

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